Job Title:   Entry-Level IT Account Manager
Job Type:  Full time
Location:  Norwich
Start Date: ASAP

Days and hours of work: Mon-Fri 8:30am-5pm
Salary/ Hourly rate: Basic £21-24k/annum + commission, OTE £31k/annum

Our client is seeking an IT Account Manager who will be responsible for developing strong relationships with customers and connecting with key business executives and stakeholders. This is an exciting entry level opportunity for an enthusiastic individual who passion and experience for IT.

THE ROLE

This position is suitable for individuals with a background in IT looking to transition into IT Account Management, or those with IT experience, solutions driven, and a keen interest in IT. As an Entry-Level IT Account Manager, you will play a crucial role in identifying new business opportunities among our existing customer base (up to 100+ clients). You will engage in Business Reviews, develop long-term roadmaps for clients spanning 12 months or more, and cover all the services we offer.

RESPONSIBILITIES

• Serve as the non-technical point of contact for all allocated customers.
• Generate, build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximise profits.

The successful candidate will have customer service experience, be a confident negotiator and have a passion for the IT industry. This is an office based role.

How to apply:

Please contact our Commercial Recruitment specialists on 01603 519254

ARC COMMERCIAL – Talent Matching for Success

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Job Title:   Field Service Engineer
Job Type:  Full time
Location:  Norwich
Start Date: ASAP

Days and hours of work: Mon-Fri 8:30am-5pm
Salary/ Hourly rate: £30kpa

At ARC, we’re proud to represent a leading player in the printing industry, renowned for its cutting-edge printing solutions and commitment to customer satisfaction. As a premier agency recruiter, we’re seeking a talented Printing Specialist – Field Service Engineer to join the Technical Services team and contribute to our client’s continued success.

THE ROLE

If you’re a dedicated Printing Specialist with a knack for solving technical challenges and a passion for providing top-tier service, we invite you to seize this opportunity. Join our client’s team and make a significant impact on the printing solutions landscape. Apply today to bring your expertise to the forefront of innovation in the industry.

RESPONSIBILITIES

• Technical Expertise: Apply your in-depth knowledge of printing technologies and equipment to install, maintain, and repair printing systems at customer sites.
• Customer Focus: Build strong relationships with clients by delivering exceptional on-site support, conducting training, and troubleshooting technical issues.
• Problem Solving: Diagnose and resolve complex technical challenges efficiently to ensure uninterrupted printing operations.
• Collaboration: Collaborate with cross-functional teams to provide insights for product improvement and tackle technical obstacles.
• Documentation: Maintain meticulous records of service activities, contribute to knowledge bases, and generate insightful reports.

Skills & Experience:

Background: Bachelor’s degree in Printing Technology, Engineering, or related field, or equivalent experience.

Experience: Proven track record as a Field Service Engineer, Printing Specialist, or similar role within the printing industry.

Skills: Proficiency in diagnosing, troubleshooting, and repairing intricate technical issues in printing systems.

Communication: Exceptional communication skills, both written and verbal, for effective client interaction.

Autonomy: Ability to manage time and resources efficiently, with a willingness to travel and work flexible hours.

Detail-Oriented: Strong problem-solving aptitude and attention to detail to ensure accurate and effective solutions.

The successful candidate will have customer service experience, be a confident negotiator and have a passion for the IT industry. This is an office based role.

How to apply:

Please contact our Commercial Recruitment specialists on 01603 519254

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Job Title:   Administration Assistant
Job Type:  Temp-Perm
Location:  Norwich
Start Date: ASAP

Days and hours of work: Mon-Fri 8:30am-5pm
Salary/ Hourly rate: £11ph then £21,450.00 per year salary after going permanent

Our client are seeking an Administration Assistant on a temp to perm basis, the role would suit a highly organised and personable candidate looking to progress into a long-term career and learn highly valuable office and coordination skills.

THE ROLE

You will be required to operate and maintain computer systems and networks to ensure that the concerned people get the most effective IT functionality.

RESPONSIBILITIES

• Applying excellent organisational and communication skills
• Applying attention to detail is key in this job role as the department is busy, and you will be expected to work alongside our Operations Coordinator
• Working alone to organise a very busy schedule whilst having the flexibility to meet the needs within the team
• stock take, collecting stock from suppliers and delivering to site, hiring/off-hiring equipment and general admin duties to help. Role to be expanded upon development

Experience

Training will be provided to support the success in the role.

How to apply:

Please contact our Commercial Recruitment specialists on 01603 519254

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Vacancy Summary

Job Title: Setting out Engineer

Location: Thetford

Start Date: ASAP

Job Type: Permanent

Salary: £30K-£60K (depending on experience) + vehicle

Company & Project:

Are you an experienced Setting Out Engineer currently looking for your next role? Our client, a civils company are looking for a Setting Out Engineer to join them on a permanent basis.

Duties & Responsibilities of a Setting out Engineer (including and not limited to):

• Monitor and report on progress, keeping accurate records and documentation of setting out activities.
• Adhere to health and safety regulations and promote a safe working environment on-site.
• Liaise with subcontractors, site supervisors, and other stakeholders to coordinate setting out activities and ensure effective communication.
• Conduct site surveys and assessments to determine site conditions and inform setting out activities.
• Ensure that quality control inspections to verify compliance with engineering standards, specifications, and tolerances.

Desirable Experience & Qualifications required to work as a Setting Out Engineer:

• Minimum 3 years recent in a Setting Out Engineer role within the Construction Industry working on heavy civils projects.
• Strong knowledge of engineering drawings, specifications, and setting out techniques.
• Bachelor’s degree in Civil Engineering or a related field.
• Able to work in a team and communicate effectively.

Application Process: If you would like more information on this Setting out Engineer position or any other vacancy, please email your current CV through; where it will be reviewed and you will be contacted within 48 hours if your CV is of interest.

Job Title:   Recruitment Consultant
Job Type:  Full time
Location:  Norwich  – Office based
Start Date: ASAP

Days and hours of work: Full Time, Monday to Friday 8am to 5pm

Salary: £22,000- £27,750 DOE

An exciting opportunity has arisen to join the Commercial team in Norwich. We are looking for an experienced recruitment consultant that is ready to join a company that can elevate their career and development.

Responsibilities:

• Candidate Search and Screening: conduct thorough searches and screenings to identify the best candidates for client job requirements.

• Sourcing Methods: utilise various sourcing methods, including job boards, social media platforms, and networking, to attract top-tier candidates.

• Relationship Management: Building and maintaining strong networks of candidates and clients through effective relationship management will be essential.

• Collaboration with Hiring Managers: work with hiring managers to understand their staffing needs and develop recruitment strategies accordingly.

• Interviews and Assessments: conduct interviews and assessments to evaluate candidates’ skills, qualifications, and cultural fit.

• Interview Coordination: Coordinating and scheduling interviews between candidates and clients to ensure a smooth recruitment process.

• Candidate Support: Providing guidance and support to candidates throughout the hiring process, including resume writing, interview preparation, and salary negotiations.

• Industry Knowledge: Staying updated on industry trends and market conditions to effectively advise clients and candidates.

• Business development: actively seek new clients to partner with through face to face meetings, calls and networking events.

• Targets and Contribution: Meeting individual and team targets and contributing to the overall success of the recruitment function.

Requirements:

• Experience: Candidates are required to have proven work experience as a Recruitment Consultant or in a similar role.

• Recruitment Knowledge: In-depth knowledge of recruitment best practices, including candidate sourcing and assessment techniques.

• Technology Familiarity: Familiarity with applicant tracking systems (ATS) and other relevant recruitment software.

• Communication Skills: Excellent communication and interpersonal skills to build rapport with candidates and clients.

• Organisation and Time Management: Strong organisational and time management abilities to handle multiple priorities simultaneously.

• Teamwork and Independence: Ability to work independently as well as in a team-oriented environment.

• Professionalism: High level of professionalism and integrity.

Application Process:

To apply, candidates need to submit their resume and a cover letter outlining their relevant experience and interest in the role. Shortlisted candidates will be contacted for further evaluation.

Company Values:

ARC Group is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees.

Benefits:

We offer a competitive salary package, Uncapped Commission, comprehensive benefits, and a supportive work environment that fosters professional growth.

How to apply:

Please contact our Commercial Recruitment specialists

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ARC COMMERCIAL – Talent Matching for Success

Job Title:   HR Manager
Job Type:  Full time
Location:  Attleborough
Start Date: ASAP

Days and hours of work: Monday-Friday, 08:00 am – 5:00 pm
Salary/ Hourly rate: £35,000 per annum

Our esteemed client is seeking a HR to join their team. This client has earned an enviable reputation, being recognized as Norfolk’s Large Business of the Year for 2022. Over the course of 15 years, they have achieved remarkable growth and have nurtured long-lasting connections with their valued clients.

Specializing in Demolition and Asbestos services, our client has expanded their portfolio to encompass a variety of offerings. Their services now include divisions in Scaffolding and commercial waste solutions.

The successful candidate will be energetic, self-motivated and disciplined. As the face of the business, you will be credible and act with integrity and trust at all times

THE ROLE

As the HR Manager, you will play a crucial role in supporting and enhancing the existing HR department’s services for the Company. Your responsibility will involve providing guidance and support to a workforce of 100 staff while serving as an HR expert across various domains, including recruitment, employee relations, learning and development, people management, payroll, compensation & benefits, and employee wellbeing. You will lead and manage the current HR team to ensure the efficient delivery of HR services.

Key Responsibilities:

Recruitment: Oversee the entire recruitment and compliance process, from advertising job positions to conducting vetting and DBS checks and facilitating the onboarding of new staff.

Employee Relations: Offer expert advice and support to line managers and employees concerning the interpretation and application of HR policies and procedures and training.

Learning & Development: Assist staff and management with career progression and training plans. Administer in-house training initiatives to promote staff development and upskilling.

Culture and Employee Wellbeing: Monitor and provide support for Employee Assistance Programme (EAP) usage. Collaborate with Line Managers to improve staff motivation, health, and wellbeing when necessary.

Policies & Procedures: Implement and continuously develop HR policies and procedures, ensuring consistent and fair application.

Payroll: Oversee the monthly payroll process and submit relevant management and financial information to Finance and Senior Management.

Adhoc Responsibilities: Manage and update internal HR systems. Support the Directors in managing company accreditations, insurance claims, and related matters. Ensure data compliance and GDPR requirements are met for the Company.

Requirements:

• CIPD Level 5, and/or equivalent experience.
• Desirable: CIPD Level 7, and/or equivalent experience.
• Prior experience as an HR Generalist, HR Business Partner, or Advisor.
• Knowledge and experience of Employment Law and change management.
• Strong ICT skills.
• Excellent communication skills to build and maintain effective relationships.
• Ability to inspire, motivate, and communicate effectively with staff.
• Capable of working well under pressure and independently as well as part of a team.
• Proficient in managing a team.
• Highly organized, efficient, and adaptable, with the ability to anticipate needs.

Benefits:

• 28 Days Annual Leave (including Bank Holidays)
• Company Pension
• Life Cover Scheme
• Wellbeing Scheme
• UK driving license and personal use of vehicle.

How to apply:

Please contact our Commercial Recruitment specialists on 01603 519254

ARC COMMERCIAL – Talent Matching for Success

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Vacancy Summary

Job Title: Setting out Engineer

Location: Thetford

Start Date: ASAP

Job Type: Permanent

Salary: £30K-£60K (depending on experience) + vehicle

Company & Project:

Are you an experienced Setting Out Engineer currently looking for your next role? Our client, a civils company are looking for a Setting Out Engineer to join them on a permanent basis.

Duties & Responsibilities of a Setting out Engineer (including and not limited to):

• Monitor and report on progress, keeping accurate records and documentation of setting out activities.
• Adhere to health and safety regulations and promote a safe working environment on-site.
• Liaise with subcontractors, site supervisors, and other stakeholders to coordinate setting out activities and ensure effective communication.
• Conduct site surveys and assessments to determine site conditions and inform setting out activities.
• Ensure that quality control inspections to verify compliance with engineering standards, specifications, and tolerances.

Desirable Experience & Qualifications required to work as a Setting Out Engineer:

• Minimum 3 years recent in a Setting Out Engineer role within the Construction Industry working on heavy civils projects.
• Strong knowledge of engineering drawings, specifications, and setting out techniques.
• Bachelor’s degree in Civil Engineering or a related field.
• Able to work in a team and communicate effectively.

Application Process: If you would like more information on this Setting out Engineer position or any other vacancy, please email your current CV through; where it will be reviewed and you will be contacted within 48 hours if your CV is of interest.

Job Title:  Deputy Editor – Automotive Management

Job Type: Permanent

Location: Peterborough

Salary: Dependent on experience

Join the Automotive Management Team as Deputy Editor!

Are you passionate about the automotive industry and skilled in multi-channel journalism? Our client is seeking a talented Deputy Editor to help drive their editorial strategy and engage their target audience. As the Deputy Editor of Automotive Management (AM), you will play a vital role in delivering high-quality content, enhancing audience engagement, and supporting the commercial and events objectives.

Responsibilities:

• Develop a deep understanding of AM’s core audience and their needs, working closely with the Editor to identify opportunities to meet those needs effectively.
• Support the editorial strategy and contribute to the development plans across the portfolio, suggesting improvements to existing output and products while exploring new revenue opportunities.
• Build audience engagement across various channels, including the website, newsletters, social media, digital special reports, and events.
• Manage internal editorial resources and freelance contributors, overseeing content commissioning, budget management, performance feedback, and identifying guest contributors and event presenters to enrich our brand.
• Collaborate with B2B’s commercial, events, and digital staff, as well as other teams, to develop new opportunities, ensure commercial success, and align activities with strategic objectives.
• Identify and recruit guest speakers and panellists for webinars, podcasts, and round tables, and chair live discussions to drive audience participation.
• Plan content delivery in advance and maximize its value across various platforms.
• Provide website content, ensuring it aligns with brand values and audience needs, and oversee regular updates in collaboration with the head of digital.
• Produce engaging email newsletters.
• Work closely with the commercial team, fostering their understanding of and engagement with the brand direction.

Requirements:

• Excellent organisational skills with a focus on meeting deadlines and aligning with company goals and strategy.
• Strong team player and communicator, capable of building relationships with internal and external stakeholders.
• Good project and people-management abilities, including effective delegation, performance management, feedback delivery, and driving continuous improvement.
• First-class multi-channel journalism skills, creating high-quality, insightful content for various platforms to expand audience reach.
• Proficiency in CMS, with a good understanding of SEO and social media best practices.
• Solid knowledge of the laws pertaining to journalism.

In return our client can offer:

• 25 days holiday + bank holidays + 2 volunteer days
• Internal Academy: A wide range of learning opportunities for career development
• Opportunity to purchase additional holiday.
• Enhanced Maternity and Paternity pay
• Company pension
• Cycle to work scheme, tech loan scheme, and group discounts for healthcare insurance.
• Discounted subscriptions on publications (50%)
• Thrive initiatives: Wellbeing programs to support your overall well-being.
• Opportunities to contribute to Sustainability initiatives.
• Discounted high street vouchers.

Please contact our Commercial Recruitment specialists

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