We are currently looking for a GP Admin Assistant to work within a practice near Norwich city centre on an on-going temp basis.
– £10 per hour
– Immediate Start
– Possibility of permanent role at end of contract
– Ideally competent with SystmOne
– Full and part time considered
– Practice hours with likelihood to run until end of March 2022.
If you are interested and looking for work, call the Healthcare Team; 01603 519254
Permanent Registered Staff Nurse – Days
Job Title: Registered Staff Nurse
Job Type: Permanent
Location: Norwich
Days and hours of work: Monday to Sunday (Rota basis) full or part-time.
Start Date: Immediately
Salary/Hourly Rate: £35,360 per annum.
We are recruiting on behalf of our client for Permanent Staff Nurse. This a fantastic opportunity to work with an independently run provider based in Norwich.
Our client provides nursing care for elderly and dementia clients, in a residential home based in Norwich.
THE ROLE
As a Staff Nurse for this client, you would support in ensuring the promotion of the highest standard of care and to safeguard and support the development of all clients.
• To follow the Nursing Homes policies / procedures relating to improvements within the standards of Nursing Care.
• Following NMC policies in relation to medication; ordering, administration, storage and control of drugs.
• Maintaining a caring and professional manner with all service users within your care along with visitors.
• Liaising with GP’s, Social Workers and other health care professionals as required.
REQUIREMENTS FOR THE ROLE
• Hold current NMC registration.
• Be energetic, enthusiastic, and keen to embrace new ideas and developments.
• Be an excellent communicator and team worker.
• Have the passion and drive to provide the best clinical care.
• Skills and ability to take on additional duties and uses initiative to further develop themselves and uses initiative to further develop themselves and others.
IN RETURN OUR CLIENT CAN OFFER
Please contact our Healthcare Recruitment specialists on 01603 519254
We are currently looking for an experienced GP Admin Assistant to work within a practice in Letchworth.
– £10 per hour
– Immediate Start
– Possibility of permanent role at end of contract
– Must be competent with SystmOne
– Full time and part time considered
– Practice hours 8.30am-6pm; Flexibility of shift patterns
If you are interested and looking for work, give me a call on 01603 519254
Reference ID: lgcrp1
Contract length: 2 months
Part-time hours: 37.5 per week
Support Worker
Job Title: Support Worker
Job Type: Temporary
Location: Dereham
Days and hours of work: Full or part time, weekends, ad- hoc – days and nights available
Start Date: ASAP
Salary/ Hourly rate: £9.00 – £14.00 Per hour
We are recruiting for dedicated and committed Support Workers to work flexibly for us with our existing client based Dereham.
We supply our client with long and short term bookings working within Supported living, Residential Care, Children’s homes, Hostels and Day centres.
THE ROLE
REQUIREMENTS FOR THE ROLE
BENEFITS OF WORKING FOR ARC
Please contact our Healthcare Recruitment specialists on 01603 519254
Permanent Registered Home Manager
Job Title: Deputy Manager
Job Type: Permanent
Location: Buxton, Norwich
Days and hours of work: Shifts and on-call element
Start Date: Immediately
Salary: £TBC DOE
We are recruiting on behalf of our client for a Deputy Manager in Buxton. This is a fantastic opportunity to work within one of the clients Registered Homes for residents, providing residential care to a mixed gender group of individuals with a learning disability and associated needs since it opened in 1999. A truly rewarding role!
THE ROLE
REQUIREMENTS FOR THE ROLE
1. KEY DEPUTY MANAGER DUTIES & RESPONSIBILITIES
1.1Ensure rotas are in place so there is sufficient staff cover to meet contracted hours of provision and effectively support individuals.
1.2 Manage and agree annual leave and training requirements for staff ensuring sufficient cover to meet contracted hours of provision and effective support to individuals.
1.3 Review, monitor and audit daily records for all service users to ensure that they are completed accurately and fully for each individual. Provide guidance and coaching where standards may fall below what is expected.
1.4 Review incident reports ensuring that these are accurately completed. Sign these off in the absence of or when designated by the support service manager. Follow up on incidents, providing guidance and coaching to staff regarding their language, style of recording and appropriate approaches where this is required, to ensure high standards of support and documentation are upheld at all times.
1.5 Ensure that senior staff have created shift plans/support allocations and provide support where required to contribute to the smooth running of the shift
1.6 Ensure that information is collated as required to ensure that through and effective handovers occur from shift to shift.
1.7 Ensure any problems with Systems are swiftly reported to the Community Services Development Officer.
1.8 Review quality monitoring checklists/audits, ensuring that action has been taken where required and that the any concerns are escalated to the service manager. Ensure that all QA checks are uploaded and any tasks arising from quality monitoring checks have been entered onto the task engine.
1.9 Manage medication in accordance with the medicines policy, ensuring that medicines are ordered, appropriately booked and administered safely at all times and ensure the completion of the monthly medicines audit.
1.10 Ensure that any complaints are recorded accurately and responded to, or referred appropriately working in conjunction with the Community Services Development Manager.
1.11 Ensure any safeguarding incidents are reported to the local authority following the correct procedures and complete the incident interim report. Ensure actions are entered onto task engine.
1.12 Complete RCA reports where required and actions are entered onto the task engine to ensure these are completed.
1.13 Ensure that service user finances are appropriately managed at all times and that monthly breakdowns are completed by support/senior staff or keyworkers. Check the completion and address any concerns that arise. Ensure that concerns are escalated as required.
1.14 Ensure any actions that arise from finance audits conducted by the finance department are entered onto the task engine and completed in a timely manner.
1.15 Complete Continuing HealthCare Contract Returns every quarter for any individual who receives this funding
1.16 Regularly review training compliance to ensure that all staff are achieving at least 85% compliance at all times and the team statistics are maintained above 90%. Ensure any training deficits are appropriately addressed with the staff member/s as required.
1.17 Complete credit card and petty cash logs as designated by the Service Manager.
1.18 Complete new staff and wage/pay information on a monthly basis as designated by the support service manager.
1.19 Provide 1:1 sessions to senior staff as designated by the Service Manager. Ensure that clear records are maintained of 1:1 sessions held – this includes non-scheduled 1:1 coaching sessions that occur.
1.20 Conduct annual medication competency assessments for senior staff. Ensure action plans are developed where required and tasks are entered onto the task engine.
1.21 Provide mentoring and coaching to all staff when required
1.22 Ensure that new staff are appropriately supported with the requirements of their induction and ensure their successful completion of the Care Certificate.
1.23 Complete monthly probationary reviews with new staff in conjunction with/as designated by the Service Manager.
1.24 Facilitate staff meetings in conjunction with the Service Manager, ensuring that the agenda is set before the meeting and minutes are uploaded in a timely manner on completion of the meeting.
1.25 Regularly review policies and procedures to ensure that all staff have read these and that these are reread when policies and procedures are updated.
1.26 Attend service user six monthly and annual reviews, ensuring any actions arising from reviews are recorded and entered onto the task engine.
1.27 Attend medication reviews held by the GP or psychiatrist. Ensure outcomes are recorded in service users records and any changes clearly communicated to all members of the team.
1.28 Ensure that all individual service users have a monthly review of their support completed by support staff/keyworkers. Provide coaching and guidance to staff in the completion of these to ensure reviews and documentation is of a high standard.
1.29 Lead and support staff in developing, implementing and reviewing service user support plans and information.
1.30 Complete individual finance requests where required and sent to the finance department. Ensure that Individual Goods requests forms are completed and sent.
2. SERVICE USER CARE AND SUPPORT
2.1 Provide support to individuals in a respectful, sensitive, compassionate and person-centred manner in all aspects of daily living which includes;
ï‚· Personal care – washing, bathing, showering, continence, shaving, medication, eating, drinking and all other aspects of personal care
ï‚· Cleanliness/good infection control of the living environment – Dusting, vacuuming, cleaning bathrooms, living areas, bedrooms, toilets and kitchen areas.
ï‚· Safety and tidiness of external areas/environments – Patio areas, gardens, paths etc.
ï‚· Laundry – Washing, drying and appropriate ironing clothes and bedding.
ï‚· Cooking – Preparing and cooking healthy nutritious meals
ï‚· Shopping – Provisions shopping and supporting individual personal shopping.
ï‚· Leisure Activities – Daily, evening and weekend leisure pursuits at home and in the community
ï‚· Holiday – supporting individuals on their chosen holiday.
2.2 Support service users to develop their skills in various activities of daily living as detailed above.
2.3 Promote independence and development of appropriate skills and relationships to enable service users to make full use of community facilities.
2.4 Support service users to lead full lives and develop a range of relationships.
2.5 Drive the company vehicles to transport service users to and from external activities, visits, events and appointments.
2.6 Support service users flexibly in response to their changing needs and aspirations and feedback from the individual and family members.
2.7 Be a positive link with families and others important to the service user.
2.8 Support individuals to access primary care services and build good working relationships with health care professionals.
2.9 Administer medicines to service users following the company policy and procedure and on completion of training and successful assessment of competence.
2.10 Ensure that service users nutritional needs are met, that service users are supported to eat a healthy well-balanced diet and their hydration needs are met.
2.11 Significantly contribute to the assessment, planning and implementation and review of service users support plans and positive behaviour support plans as appropriate.
2.12 Contribute to the identification of risk and development of effective risk management plans
2.13 Support individuals to contribute to the development of their Person-Centred Plan and support the implementation of individual Person-Centred Plans.
2.14 Support and facilitate opportunities for service users to speak up e.g. monthly reviews, service user meetings.
2.15 To ensure that all care, treatment and support is carried out in accordance with the Mental Capacity Act 2005.
2.16 Contribute to and participate in service user reviews as required by the Support Service Manager
2.17 Work within the Company procedures to ensure Health and Safety and the protection of vulnerable adults from abuse.
2.18 Communicate effectively with service users, colleagues and carers and other stakeholders in the Community
3. PROFESSIONAL
3.1 To be responsible for carrying out all the duties of the role in accordance with the Company’s policies and procedures and treat service users, colleagues and visitors with dignity and respect at all times.
3.2 Maintain confidentiality of information in accordance with policies and procedures
3.3 Work to an agreed rota to cover the 24-hour period and adopt a flexible approach to working hours to ensure holiday, sickness/absence and training cover.
3.4 Participate in the on-call rota system and ensure that any calls are answered and staff/the service is supported as required.
3.5 Report absences or change of circumstances in a timely way to ensure cover can be agreed.
3.6 To adhere to Codes of Practice for HealthCare workers and Adult Social Care workers in England and Care Quality Commission Regulations.
3.7 Establish and maintain effective communication and ensure positive relationships are maintained with all external stakeholders in order to enhance the reputation of the company.
3.8 Contribute to high quality administrative procedures/record keeping and documentation.
3.9 To participate in cost effective control and issue of the services and company equipment.
3.10 Maintain knowledge and practice of all statutory procedures, attend in-service and agreed external training courses.
3.11 Uphold the highest ethical standards and maintain the ethos of the company at all times.
3.12 Commit to a process of 1-2-1 meetings which are based on support and development.
3.13 Support the formation of a cohesive working team with shared values and practices.
3.14 Support the implementation of the GROW/coaching culture throughout the service.
3.15 To be flexible and adaptable and undertake any other roles and responsibilities as requested by the Support Service Manage.
4. KNOWLEDGE & SKILLS
A deputy manager must;
4.1 Must have a passion for driving quality and ensuring better outcomes for individuals with a learning disability. They will need to bring energy, vision and strong service user experience to this vital role
4.2 Have a good understanding of the CQC inspection requirements and manage inspections when they occur.
4.3 Have a good understanding of other legislative requirements and be able to effectively manage any inspections from relevant bodies.
4.4 Be able to take responsibility for the safety of service users and staff and the running of the service in the absence of the support service manager.
4.5 Be confident in identifying and delivering on staff performance of professional procedures and practices, bringing to the immediate attention of the Support Service Manager any variations in these practices.
4.6 Have the ability to work flexibly, think laterally, and communicate effectively at all times.
4.7 Have a sound understanding of Positive Behaviour Support to support service managers to ensure that current environments are created that are supportive and capable of meeting individual’s needs.
4.8 Have the skills to encourage the staff team to find their own solutions and take responsibility for their own work.
Please contact our Healthcare Recruitment specialists on 01603 519254
Permanent Domiciliary Mental Health Service Registered Manager
Job Title: Registered Manager (Mental Health Division)
Job Type: Permanent
Location: Norwich
Days and hours of work: Monday to Friday, 9:00 a.m. to 5:00 p.m. and any other hours which may be required. May be required to be on-call.
Start Date: Immediately
Salary: £35k-40k pa DOE
We are recruiting on behalf of our client for a Domiciliary Registered Manager – Mental Health Service. This a fantastic opportunity to work within their successful branch in Norwich working alongside a passionate and committed Area Manager.
This is an opportunity for an experienced Registered Manager to continue to build and develop and well established branch.
THE ROLE
As a Registered Manager for this client, you would support in ensuring the promotion of the highest standard of care and to safeguard and support all clients.
l Develop and maintain effective working relationships
l Create and uphold an open, positive and inclusive management culture
l Develop and communicate the strategic plans for the Service.
l Oversee the implementation of policies and procedures
l Evaluation of the service goals and quality objectives
l To process weekly staff KPIs to present to the Area Manager
l To ensure staff weekly checklist is completed in a timely manner
l To provide leadership to the administration, care and people management functions.
l To carry out and provide leadership in marketing
l To maintain the operations to a high standard
l Be responsible for promoting and safeguarding the welfare of Service Users.
l To provide a service of care to Service Users in accordance with policy and preparation of relevant forms and the Service User’s file.
l To carry out recruitment of new care staff
l To give on-going support to new and existing staff.
l To participate in the induction and shadowing of all new staff, ensuring all shadowing forms are filled in and handed into the Office promptly.
l To comply with policies and procedures.
l To carry out duties to enable the Service to continue to comply with and meet all standards relevant to national regulation and local authority requirements.
l To have an active awareness of personal responsibility and accountability for helping to ensure that a safe working environment is maintained in accordance with legislation.
l To be responsible for the required administrational duties of recording, transmission and storage of confidential information.
l To participate in emergency covering care calls when required.
l To monitor high standards of work performance in Service Users’ homes.
l To maintain confidentiality throughout the service as stated in the Carer and Support Worker’s Handbook.
l To report promptly any concerns, complaints or grievances to the Area Manager when necessary.
l To participate in supervisions and appraisals.
l To carry out the initial Care Plan assessments for new Service Users.
l To carry out Return to Work interviews to record and monitor constant absences
l Any other duties applicable to the post, as requested by management.
l Handling the On-call telephone if and when required
l To be familiar with the Company’s obligations under the Health and Safety at Work Act 1974 and the other Health and Safety regulations detailed in the Company’s Health and Safety policies.
l To keep the Area Manager informed of any outcomes and issues that are identified concerning Health and Safety.
l Maintain regular contact with County Councils and attending regular provider meetings
l Induct new starters in accordance with policy
l Lead, motivate and direct staff
l Conduct staff supervisions and annual staff appraisals
l Develop effective working relationships with other employees
l Develop staff to full potential ensuring succession planning
l Ensure multi-disciplinary team working is embedded
l Work in cooperation with members of the multi-disciplinary teams to maximise opportunities for Service Users
l If desired by the Service User, maintain and develop relationships with family, friends and other people important in their life
l Seek opportunities for personal and professional growth
l Be a role model for carers and be an ambassador for the service
l Be professional, polite and responsible at all times
l Take responsibility for your own professional development through performance and development reviews and undertake any relevant training
l Knowledge of, and work within, the Fundamental Standards
l Understand the regulatory framework that governs the service, including the role of CQC and their requirements
l Commit to achieving the relevant qualifications commensurate with the role
l Attend all mandatory and statutory training and any other training as directed by management
l Understand and follow all policies and procedures relevant to the role
l Be open to learning opportunities
l Follow Company values
REQUIREMENTS FOR THE ROLE
You will need a full driving licence, Domiciliary Care Registered Manager & Mental Health Service/Client experience, passionate, ambitious and have good organisational & IT skills. If you want to be part of an outstanding team & not afraid of hard work this could be the role for you.
Please contact our Healthcare Recruitment specialists on 01603 519254
Permanent Domiciliary Registered Manager
Job Title: Registered Manager
Job Type: Permanent
Location: Snetterton
Days and hours of work: Monday to Friday, 9:00 a.m. to 5:00 p.m. and any other hours which may be required. May be required to be on-call.
Start Date: Immediately
Salary: £30k-35k pa DOE
We are recruiting on behalf of our client for a Domiciliary Registered Manager. This a fantastic opportunity to work within their successful branch in Snetterton working alongside a passionate and committed Area Manager.
This is an opportunity for an experienced Registered Manager to continue to build and develop and well established branch.
THE ROLE
As a Registered Manager for this client, you would support in ensuring the promotion of the highest standard of care and to safeguard and support all clients.
l To process weekly staff KPIs to present to the Area Manager
l To ensure staff weekly checklist is completed in a timely manner
l To provide leadership to the administration, care and people management functions.
l Be responsible for promoting and safeguarding the welfare of Service Users.
l To provide a service of care to Service Users in accordance with policy and preparation of relevant forms and the Service User’s file.
l To carry out recruitment of new care staff
l To give on-going support to new and existing staff.
l To participate in the induction and shadowing of all new staff, ensuring all shadowing forms are filled in and handed into the Office promptly.
l To comply with policies and procedures.
l To carry out duties to enable the Service to continue to comply with and meet all standards relevant to national regulation and local authority requirements.
l To have an active awareness of personal responsibility and accountability for helping to ensure that a safe working environment is maintained in accordance with legislation.
l To be responsible for the required administrational duties of recording, transmission and storage of confidential information.
l To participate in emergency covering care calls when required.
l To monitor high standards of work performance in Service Users’ homes.
l To maintain confidentiality throughout the service as stated in the Carer and Support Worker’s Handbook.
l To report promptly any concerns, complaints or grievances to the Area Manager when necessary.
l To participate in supervisions and appraisals.
l To carry out the initial Care Plan assessments for new Service Users.
l To carry out Return to Work interviews to record and monitor constant absences
l Any other duties applicable to the post, as requested by management.
l Handling the On-call telephone if and when required
l To keep the Area Manager informed of any outcomes and issues that are identified concerning Health and Safety.
l Maintain regular contact with County Councils and attending regular provider meetings
l Induct new starters in accordance with policy
l Conduct staff supervisions and annual staff appraisals
l Develop effective working relationships with other employees
l Develop staff to full potential ensuring succession planning
l Ensure multi-disciplinary team working is embedded
l Work in cooperation with members of the multi-disciplinary teams to maximise opportunities for Service Users
l If desired by the Service User, maintain and develop relationships with family, friends and other people important in their life
l Seek opportunities for personal and professional growth
l Be a role model for carers and be an ambassador for the service
l Be professional, polite and responsible at all times
l Take responsibility for your own professional development through performance and development reviews and undertake any relevant training
l Knowledge of, and work within, the Fundamental Standards
l Understand the regulatory framework that governs the service, including the role of CQC and their requirements
REQUIREMENTS FOR THE ROLE
You will need a full driving licence, Domiciliary Care Registered Manager experience, passionate, ambitious and have good organisational & IT skills. If you want to be part of an outstanding team & not afraid of hard work this could be the role for you.
Please contact our Healthcare Recruitment specialists on 01603 519254
Permanent Team Leader – Male needed as an occupational requirement
Job Title: Team Leader
Job Type: Permanent
Location: Norwich
Days and hours of work: Monday to Sunday (Rota basis) 40 hours per week
Start Date: Immediately
Salary/ Hourly rate: £10.50- £12.25 per hour
We are recruiting on behalf of our client for Team Leader. This a fantastic opportunity to work with an independently run provider based in Norwich.
Our client provides residential care for adults with learning disabilities and challenging behaviour in a small residential home based in Norwich.
THE ROLE
As a Team Leader for this client, you would support in ensuring the promotion of the highest standard of care and to safeguard and support the development of all clients.
REQUIREMENTS FOR THE ROLE
IN RETURN OUR CLIENT CAN OFFER
Permanent Support Worker – Nights
Job Title: Support Worker
Job Type: Permanent
Location: Withernsea
Days and hours of work: Monday to Sunday (Rota basis) full or part-time.
Start Date: Immediately
Salary/ Hourly rate: £9.59 per hour
We are recruiting on behalf of our client for Permanent Night Support Worker. This a fantastic opportunity to work with an independently run provider based in Withernsea.
Our client provides residential care for adults with learning disabilities, mental health and challenging behaviour in a small residential/ supported living environment.
THE ROLE
As a Support Worker for this client, you would support in ensuring the promotion of the highest standard of care and to safeguard and support the development of all clients.
REQUIREMENTS FOR THE ROLE
IN RETURN OUR CLIENT CAN OFFER
Please contact our Healthcare Recruitment specialists on 01603 519254
