Internal Recruiter

Job Title:  community support worker  (Female Only)
Job Type: permanent

Days and hours of work: 16 hours per week various shift patterns including sleep-ins and weekends)
Start Date:
Salary: Salary:               

£11.66 per hour (currently under review)

£0.60 enhancement for unsociable hours (weekdays after 6.00pm)

£1.60 enhancement for unsociable hours (weekends) except Bank Holidays

which are paid double-time

£42.50 sleep-in rate (no waking hours)

We are recruiting on behalf of our client for community support Worker based in Attleborough but will be required to travel to other locations.  Our client provides a respite service to people with learning disabilities and others within the community. To help develop and support the independence of the service users.

Main Responsibilities

1. To work within the team and in partnership with others to ensure that this service is of a high standard.

2. To undertake tasks with the users of the service which ensure their physical and emotional wellbeing.

3. To help assess the needs of particular individuals and develop plans to meet those needs.

4. To treat service users with dignity and respect at all times.

5. To support service users to achieve their individual goals and aspirations.

6. To take personal responsibility to uphold the Empanda Values – accountability, commitment, compassion and integrity.

7. To take personal responsibility for demonstrating the aims of the Empanda Equality and Diversity objectives.

8. To take personal responsibility for own Health, Safety and Welfare and that of colleagues in the workplace and service users.

           9. To take personal responsibility for achieving value for money where appropriate

  • Key Tasks
  • To create, maintain, monitor and develop high standards of practice through team working.
  •  To regularly attend and take an active part in team meetings, ensuring they are used for open and honest discussion that enhances good practice.
  • To help create and maintain, within staff team, practices which support the provision of a high quality service to users and carers.
  • To undertake any training that is agreed to be necessary for the job including the Care Certificate and where necessary, registration on the Learning Disabilities Award Framework.
  • To work within a rota to provide appropriate support for service users.
  •  To undertake sleep-in duties to ensure appropriate cover for the service, as required.
  • To maintain a level of proficiency in First Aid.
  • . To maintain a knowledge and understanding of procedures in case of emergency.
  •  To keep a proper account of the expenditure of any monies belonging to the oranisation and/or individual service users.
  •  To undertake domestic tasks, usually in association with service users, to ensure proper standards of health, hygiene and catering.
  •  To take responsibility, with service users, for menu planning and food preparation.
  •  To support service users to complete benefit forms and to find work/volunteering roles.
  • To identify any actual or potential risks under the Health and Safety at Work Act and bring them to the attention of the Services Manager.
  • .To act as key worker to nominated individual service users, developing knowledge of their particular and individual requirements and working with them on plans to meet their needs.
  • To monitor the health and welfare of service users, always aiming to achieve in practice the principles of normal living.
  • To undertake risk assessments and monitor the risk of particular activities to ensure that, within the limits set by the individual’s needs for growth and change, the individual is not exposed to unnecessary risk.
  • To support service users in their medication regime, in line with defined policy and practice.
  • To provide a link for information, communication and support between the service and the carers and supporters of service users.
  • To liaise with the carers and supporters, ensuring that their views and those of the service user are heard.


  • Must be female
  • Must be a driver and have use of a car
  • Medication trained
  • Care Certificate
  • Ideally on the Update Service
  • Excellent communication (verbal and written)
  • We are not a sponsoring organisation
  • We are looking at permanent employment only

Company Benefits 

  • Holiday Pay
  • Company sick pay
  • HSF health plan 
  • HSF Perkbox
  • HSF assist
  • Employee Wellbeing
  • Work/life Balance
  • Employee training and Develppment 
  • Refer a friend to work scheme 
  • Monthly staff draws 
  • credit union membership
  • Uniform



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