Maintenance

IT Support Engineer

Hybrid (Office / Site-Based – Cambridgeshire & surrounding areas)

Permanant 

£40,000-£42,000 per annum depending on experience 

Reporting to: Operations Director / Head of IT

The Role

My client, a contractor specialising in social housing, is seeking a proactive, hands-on IT Support Engineer to take ownership of day-to-day IT operations.

This is a business-critical role where IT performance directly impacts site operations, job delivery, and revenue. You’ll work closely with a third-party IT provider, ensuring systems are reliable, issues are resolved quickly, and continuous improvements are delivered.

This is not a passive helpdesk role, you’ll take full ownership of IT outcomes.

Key Responsibilities

• Provide 1st & 2nd line support across office and field teams
• Troubleshoot Microsoft 365, devices, and field-based systems
• Build and manage devices via Intune / Entra
• Manage users, permissions, and device lifecycle
• Own and drive IT issues through to resolution
• Coordinate and hold third-party IT providers accountable
• Support networks, connectivity, and site setups
• Maintain security, compliance, and access controls
• Monitor IT performance and manage SLAs
• Identify recurring issues and implement long-term fixes
• Maintain clear documentation and improve internal knowledge
• Support stakeholders with clear, practical communication

Key Requirements

Essential

• Experience in 1st / 2nd line IT support
• Strong knowledge of Microsoft 365, Entra (Azure AD), and Intune
• Experience supporting remote users and multiple locations
• Strong troubleshooting and prioritisation skills
• Full UK driving licence

Desirable

• Experience with field service / job management systems
• Hybrid AD environments
• Basic PowerShell scripting
• Network setup and troubleshooting
• Exposure to endpoint and email security tools

Contact – Maryrisa or Holli – 07548 764117 or 01603 984 879 

Project Coordinator – M&E
Ipswich | Office-Based | £30,000 – £40,000 + Bonus + Benefits

An established and growing Mechanical & Electrical (M&E) contractor based in Ipswich is looking to appoint a driven and highly organised Project Coordinator to support their expanding projects team.

This is an excellent opportunity for someone who enjoys working in a fast-paced environment and wants to develop their career within the M&E sector. The role will initially support the wider project delivery team, with a clear pathway to lead and manage a small coordination team of two as the business continues to grow.

The Role

As Project Coordinator, you will play a key role in supporting the delivery of mechanical and electrical projects by coordinating information, documentation, and communication across the team.

You will work closely with Project Managers, Mechanical & Electrical teams, Quantity Surveyors, and Estimators to ensure projects run smoothly from pre-construction through to delivery.

Key Responsibilities

• Coordinating project documentation and administrative processes

• Supporting the project delivery team across mechanical and electrical projects

• Assisting the commercial team including QS and estimating functions

• Liaising with internal teams, suppliers, and subcontractors

• Tracking project progress, documentation, and reporting

• Supporting procurement and scheduling where required

• Helping develop internal coordination processes as the team grows

About You

• Previous experience in a Project Coordinator / Project Administrator / Contracts Administrator role

• Experience within the Mechanical & Electrical (M&E) or construction sector

• Strong organisational and communication skills

• Commercial awareness and ability to work with multiple stakeholders

• Highly motivated, proactive, and eager to develop professionally

M&E experience is essential to secure a salary at the top end of the range.

The Offer

• Salary £30,000 – £40,000 depending on experience

• Annual bonus

• 25 days holiday + bank holidays

• Flexible working hours

• Long-term career progression and development

• Opportunity to progress into a leadership position managing a small team

This role would suit someone looking to grow within a supportive business that values development and offers genuine progression opportunities within the M&E industry.

If you would like to know more, please contact Harry Severn at ARC – Harry.Severn@arcgroup.co.uk

Site Manager – Legal Disrepair (Social Housing)

Location – Hackney, North East London

Salary – £45,000 – £50,000 per annum + 10% Car Allowance

Start Date – ASAP

About the Company

Our client is a well-established contractor specialising in social housing maintenance and refurbishment, delivering high-quality works for local authorities and housing associations across London. Due to continued growth, they are looking to appoint an experienced Site Manager to oversee legal disrepair projects across their Hackney portfolio.

The Role

As Site Manager, you will be responsible for managing planned and reactive works relating to legal disrepair cases within occupied social housing properties. You will oversee site operations, coordinate subcontractors, and ensure works are delivered safely, on time, and to a high standard.

The role will be primarily based in Hackney and surrounding North East London boroughs, so the client is ideally seeking someone based locally to minimise long commutes.

Key Responsibilities

• Manage day-to-day site operations on legal disrepair projects within social housing.
• Ensure works are completed in line with contractual obligations, compliance requirements, and quality standards.
• Coordinate subcontractors, trades, and suppliers on site.
• Monitor project progress, budgets, and timelines.
• Conduct site inspections and ensure adherence to health & safety regulations.
• Liaise with tenants, housing officers, and client representatives to ensure excellent service delivery.
• Maintain accurate site records and reporting.
• Resolve site issues efficiently to minimise delays and tenant disruption.

Requirements

• Minimum 2 years’ experience managing legal disrepair works.
• Experience working within social housing refurbishment, maintenance, or reactive works.
• Strong understanding of tenanted property environments.
• Excellent organisational and communication skills.
• Ability to manage subcontractors and multiple workstreams.
• Valid SMSTS or SSSTS, CSCS card, and First Aid.
• Full UK Driving Licence 

Email – maryrisaphillips@arcgroup.co.uk or call Maryrisa or Holli – 01603 984879