Job Title:            Electrician 

Job Type:           Ongoing, CIS 

Location:            Cambridge and surrounding areas 

Start Date:         ASAP 

Salary:               £250 a day (using own van) CIS or £230 a day with a company van + fuel card 

Are you an Electrician looking for work?

Our client, a large social housing contractor, is seeking a qualified Domestic Electrician to work in occupied and void properties undertaking electrical fit outs. You will be responsible for replacing accessories, fault finding, consumer unit upgrades, installing fans, smoke detectors, full and partial rewiring, and Electrical Installation Condition Reports in domestic properties.

Duties & Responsibilities of a Domestic Electrician: 

• Install service and maintain electrical systems and appliances in domestic and commercial properties to a high-quality standard in accordance with the current Edition of The IET Wiring Regulations.
• Install, repair, inspect & test electrical installations and have the ability to fill in correctly, the appropriate Electrical Certificate for the task.
• Excellent customer care qualities are vital to this role. You will be expected to liaise with customers and clients daily.
• You will be expected to manage and order van stock which will be tailored to your requirements.
• Competent use of handheld PDA’s is required to receive and complete job orders.
• Adhere to all company policies and procedures
• Ensure company H&S procedures are followed

Experience, Qualifications & Skills of a Domestic Electrician: 

• Previous experience within social housing 
• A good basic understanding of site-based Health & Safety
• Relevant qualifications – e.g. NVQ Level 3 or equivalent, City & Guilds 2361 Part 1 & 2
• 18th Edition IEE Wiring Regulations
• Driving licence
• 2391 test and inspect 

Please either apply online or feel free to contact our Maintenance Team – 01603 984879 

Job Title – Reactive Repairs Co-ordinator

Salary – £29,725 per annum

Hours – Full time 8am-5pm Monday to Friday – Permanent position

Location – Grantham office based

Key Responsibilities

• Receive, assess and process client work orders accurately and efficiently.
• Liaise with clients and residents to clarify repair requirements and arrange appointments.
• Enter and maintain job information using Impact and standard IT systems.
• Schedule and allocate work to engineers and subcontractors.
• Monitor repairs from initial order through to completion and job closure.
• Prioritise workloads to meet deadlines, performance targets and service standards.
• Escalate issues that cannot be resolved within your level of responsibility.
• Work closely with colleagues, contractors and other departments to ensure successful outcomes.
• Provide cover and support for other Repairs Administrators and Customer Response Centre colleagues.
• Handle telephone calls, written correspondence and general administrative duties professionally.
• Participate in the Emergency Out-of-Hours Duty Coordinator rota.
• Undertake other reasonable duties appropriate to the role.

Essential Requirements

• GCSEs or equivalent, including English and Mathematics.
• Experience dealing with customers face-to-face and over the telephone.
• Experience using standard computer software and carrying out office administration.
• Strong communication and customer service skills.
• Good organisation, accuracy and decision-making skills.
• Ability to work calmly and efficiently in a fast-paced environment.
• Able to work independently and as part of a team.
• Flexible, adaptable and willing to learn.

Desirable

• Customer service/care qualification or training.
• A-levels or higher qualification.
• Previous experience in a dedicated customer service role.
• Experience or knowledge of property maintenance, repairs or a technical environment.

Please contact our Recruitment specialists if you are available for this position Maryrisa or Holli – 01603 984879 

ARC GROUP

A focus on recruitment, a passion for people.