Job Title: Resident Liaison Officer
Job Type: Roofing Maintenance
Location: Dover, Guildford, Richmond (Hounslow Postcode)
Start Date: ASAP
Salary: £28,000 – £30,000per annum (+Car Allowance & Mileage)
Company & Project:
Our client is a well-established roofing and housing specialist with a wide range of services working with the UK’s leading suppliers developments working. As the Resident Liaison Officer you’ll be working with a highly skilled workforce covering the Dover, Guildford, Richmond area.
Duties & Responsibilities of a Resident Liaison Officer:
- As the Resident Liaison Officer you’ll be required to fully liaise between the Client, Site Project Team & Residents verbally and in writing to progress required works with minimum disruption to residents while endeavouring to maintain steady workflow for Subcontractors.
- As the Resident Liaison Officer you’ll ensure and maintain the Resident Liaison daily diary, record incidents and appointments
- As the Resident Liaison Officer you’ll submit weekly RLO Reports to Site Manager / Contracts Manager.
- As the Resident Liaison Officer you’ll have an understanding of the works, programme and scope of works.
- As the Resident Liaison Officer you’ll provide information for site reports and updates for client and site management.
- As the Resident Liaison Officer you’ll compile procedures and administration to complement your role
- As the Resident Liaison Officer you’ll issue four week letter & induction letters
- As the Resident Liaison Officer you’ll advise of any bookings and appointments, where access is denied & liaise with client’s RLO or Housing Officer.
- As the Resident Liaison Officer you’ll make sure claims, compensation, and complaints are dealt with within a timescale and with care.
Desirable Experience & Qualifications for the role of Resident Liaison Officer:
- Customer care background or sales background
- Communication skills
- Ability to work as a team
- Computer literate in word / excel
- Driving license required and use of a car
- Occupied refurbishment knowledge
- Health & Safety knowledge
Application Process: If you would like more information on this Resident Liaison Officer position or any other vacancy, please email your current CV through where it will be reviewed and you will be contacted if your CV is of interest.
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