Job Title – Contracts Manager (Repairs and Response)

Location – Norwich, Norfolk

Salary – £40-45K + Company vehicle

Our client a large social housing contractor responsible for the maintenance and repairs of 1000s of properties across the East have an exciting opportunity for an experienced Contracts Manager to join their team.

Working in partnership with their local authority client the successful candidate will be responsible for the full running of the contract including programme planning/scheduling works, KPI monitoring/performance, management of health and safety on site and managing a direct workforce of Contracts Supervisors, Multi Trade Operatives and Admin/Planning Team responsible for delivering all reactive and day to day repairs, and voids works. You will be responsible for the contract and be the main point of contact for the client.

The role will also involve organising sub-contractors, work allocation, organising out off hours rota and ensuring H&S levels are maintained.

Ideally the suitable applicant will have experience in the following. 

• Proven track record in leading and delivering response maintenance contracts with public sector / housing association clients.
• IT Literate with good knowledge of Microsoft packages.
• Ability to understand client / contract requirements to maximise productivity and measure improvements.
• Excellent written and oral presentation
• Good understanding of H&S legislation
• Experience of managing and improving internal and external customer relationships. 

Contracts Manager Salary & Benefits:

You will be working for a modern, forward thinking business.

This is a permanent, full time role for which you will receive a competitive salary of up to £45,000 + Benefits.

25 days holiday plus your birthday.

42 hours per week.

Company vehicle and fuel card

Please apply via the link or call Jo on 07854556654 in confidence if you are interested in this role. 

The Role: Bathroom Fitter

Location:   Norwich & North Norfolk area               

Job Type: Full-time

Salary: £28,706.08 -£30,000.00 per year + Price per job payments and Trade Plus bonuses. 

Our client a large local social housing contractor providing maintenance services to 1000s of properties across of East is looking for a Permanent and Full Time Bathroom Fiitter. As part of our planned works team you will be responsible for the effective and efficient delivery of Bathroom refurbishments and installs including all associated works within both occupied and unoccupied properties.

The hours of work will be 42.5 per week. Working in the North Norfolk Area, from Norwich. The area covered is Norwich, Dereham, Fakenham and surrounding areas.

Duties:

• The installation of full bathroom upgrades

• Basic carpentry

• Ceramic tiling

• Basic painting and decorating

Candidates must have the following:

• Minimum of either full trade Apprenticeship or NVQ Level 2 within a relevant trade OR a proven track record to reflect appropriate trade experience with Bathroom modification.

• Ability to demonstrate technical skills in both core trade and associated trades.

• Ability to work with plans /detailed drawings.

• Ability to display excellent Customer Service skills both internally and externally, generating a positive working environment.

• A good knowledge of the general building and construction industry.

• Full Valid UK Manual Driving Licence.

• Good understanding and knowledge of basic Health and Safety.

Contract: Full time and permanent

Salary from: £28,706.08 per annum

Hours: 42.5 hours per week, Monday to Friday

Benefits: 25 days holiday per annum + bank holidays, employee discounts scheme and generous pension

Job Type: Full-time, Permanent

Benefits:

• Company car
• Company pension
• Employee discount
• On-site parking

Experience:

• Workplace Health and Safety: 1 year (required)

Licence/Certification:

• Apprenticeship, NVQ Level 2 or 1 Years’ Experience (required)
• Full Valid Manual Driving License (required)

If you wish to apply for this or other roles advertised by ARC please apply via the link or click on our company name and see all jobs advertised. Alternatively please call Karina on 01603 984879 for more information

ed by ARC please apply via the link or click on our company name and see all jobs advertised. Alternatively please call Karina on 01603 984879 for more information

Job Tiltle – Project Co-ordinator

Location – Wymondham Norfolk

SAlary – £21,000 – £23,000 per annum

Our client, a well established building maintenance and construction contractor is seeking a project co-ordiantor to join their friendly team. 

The key purpose of this role is to provide administrative and project support and co-ordination on operational contracts/projects.

Our team ensure supplier, client and customer excellence, whilst being responsible for maintaining all relevant project records accurately and effectively and completing operational processes under our Quality Management System.

Scope & Responsibilities of the Role:

• Provide administrational support to contracts/ project staff, managers.
• Produce Outlook/ Word/ Excel, etc. documents and file and maintain in electronic
• Manage, organise and update relevant data into systems, processes and applications. Use company systems and IT solutions.
• Arrange, and where necessary, attend as requested contract/ project progress meetings, team meetings, etc. Support and arrange welfare, refreshments and provide minute taking,
• General office duties, e.g. inbound/outbound post, filing, printing, photocopying
• Check and process delivery notes and invoice reconciliation, photocopy/scan all relevant information and distribute, as appropriate
• Assist in ensuring compliance with Health, Safety & Environmental policies and
• Have a sound understanding and appreciation of the works being carried out and able to translate this simply and effectively, whilst talking to customers/ colleagues
• Obtain all necessary pre-start property information from clients/customers, monitor information and record/ maintain on the overall Progress Trackers, ensuring the Progress Tracker is updated throughout Project Lifecycles with all relevant information, alongside all relevant KPI tracker’s and reporting
• Formulate and send out with necessary enclosures the introduction, customer information packs, survey appointment and start date letters, Updating customers and clients throughout Projects via letters, emails and telephone calls.
• Schedule/arrange survey appointments to meet output/ programme dependents
• Collate pre-works survey information, scan into contract/ project directories, forward to information to Commercial team for processing within agreed timescales
• Liaise with suppliers/ manufacturers, prepare and raise material orders/ requisitions as required to meet the programme
• Assemble customer job packs with agreed timescales with all necessary information including work forms, plans, survey worksheets, special requirements, quality checks, asbestos survey information, risk assessments/safe systems of work
• Ensure all relevant files/ documents/ Gas & Electrical certificates and correspondence are filed correctly within specific contract/ project directories, and forward to client/ customer, where required
• Collate post-works completion pack information, scan into contract/ project directory, forward information for commercial processing within agreed timescales
• Liaise contract/ project team for key information through the life of a contract/ project where necessary to ensure completeness, timely delivery and accuracy of information and programming, ensuring all procedures are followed
• Receive and respond to telephone and/ or email queries from clients, customers and other colleagues in a timely and efficient manner
• Collate customer satisfaction returns, assess and identify performance issues and feedback to management and Directors for further investigation
• Produce monthly KPI reports and supporting narrative as required within agreed timescales
• Prepare post construction H&S file information in contract/ project directories, prepare for issuing to Clients
• The post holder will be required to work flexibly and it may be necessary to assist in other matters when required to or directed to reasonably by their Line Manager

Education, Experience, Skills & Attributes:

• Educated to GCSE level or equivalent
• Well-versed in the use of Microsoft Word, Excel and Outlook
• Previous experience within a customer service role
• Experience in an administrative or project management background
• Good team member, whilst still happy to work alone, good communicator / strong customer services skills literate, articulate and numerical
• Can do attitude with excellent attention to detail and accuracy ability to work to tight/ changing deadlines
• A professional, organised multi-tasker who excels at prioritisation with strong administration, co-ordination and planning skills

Attractive benefits package including private health insurance, company pension, death in service benefit, free parking.

30 days of annual leave including bank holidays.

Please apply via the link or call our Maintenance team on 01603 984879 to discuss

Job Title – Working Supervisor

Location – Ipswich and surrounding areas.

Salary – £32,000 – £34,000 + Company vehicle 

Our client a large social housing contractor responsible for the maintenance of 1000s of properties across the East are recruiting for an experienced working supervisor to oversee the running of a busy voids maintenance programme across the Suffolk area. 

Main duties and responsibilities of the role include –

Overseeing site operations of sub-contractors and site personnel working mainly on void housing upgrades ensuring work is being carried out correctly and health and safety compliance is adhered to at all times. The role will also involve-

– Supporting the senior management in the needs of the business.
– Maintain and monitor excellent standards of work and client satisfaction.
– Arranging materials to site as required.
– Surveying of properties.

The nature of this role requires you to work on sites across the company’s operational area. 

Company van and fuel card provided. 

(Full driving licence essential)

Full-time role

Hours are Monday – Friday 8-5pm

25 days holiday plus your birthday.

Please apply via the link or call Jo on 07854556654 for more info. 

Job description : Painter / Decorator

Location: Great Yarmouth, Lowestoft 

Salary: £27,500 -29,000.00 (+overtime, company van, fuel card) 

Our client a large local social housing contractor providing maintenance services to 1000s of properties across the Eastern region is recruiting for a painter and decorator to work on a domestic maintenance social housing contract assisting in the reactive repairs and void operations in properties covering Great Yarmouth/Lowestoft and the surrounding areas. 

This is a mobile engineer role covering domestic maintenance works.
 
The successful individual will hold a minimum of either full trade apprenticeship or NVQ Level 2 or be time-served in a painter role covering works in your designated area. 

Key Duties and Responsibilities:

• Management of day to day jobs allocated by a central team.
• Updating PDA devices with key information and work schedules.
• To ensure all assigned tasks are carried out in a safe and efficient standard.
• Promoting the client’s corporate image and excellent service standard on every resident visit.
• Actively deal with tenant issues and complaints in a positive and effective manner.
• Making decisions upon specialist experience and knowledge.
• Ensuring compliance at all times with necessary regulations, standards, and legal responsibilities of repair work and contractor compliance.
• Managing van stock effectively

The suitable candidate must have an understanding and ability to show excellent customer service skills when liaising with tenants within the occupied properties.

Skills:

        • Ability to work diligently, as part of a team

        • Ability to make decisions and confident at problem solving

        • Good understanding and knowledge of basic Health and Safety

        • Numeracy skills

        • Knowledge of Tablets

Certificates and Qualifications

• Trade City & Guilds/ NVQ qualification.
• Asbestos Awareness Training / Removal (ARC can provide free online training for this)
• Full UK driving license
• Working hours will be Monday to Friday 08:00am to 17:00pm with 30 minutes lunch. 

The pay rate is based on a self-employed basis. PAYE is available and the rate will be dependent on the preferred method of payment.

Immediate start available for the right candidate

The role is offered on a temp-perm basis with the potential to lead to a full time position with the company after 13 weeks as long as performance and standards are met. 

A van, fuel card and uniform will be issued with this role.  Overtime available.

BENEFITS OF WORKING FOR ARC

• Working with one of East Anglia’s leading recruitment agencies with 16 years within the marketplace who recruit for many of the region’s leading companies.
• In a recent survey 96% of our clients stated ARC are their preferred agency labour supplier.
• Paid annual leave pro-rata for PAYE (inclusive of statutory holiday)
• Weekly pay – with a 1 hour pay resolution guarantee.
• Pension contribution (after 3 months continuous service).
• On-going assignments
• Free access to our HealthAssured scheme for you and your family.
• Access to Free online training.

If you wish to apply for this or other roles advertised by ARC please apply via the link or click on our company name and see all jobs advertised. Alternatively please call Karina on 01603 984879 for more information.

Job description : Painter / Decorator

Location: Cambridge/Newmarket/ Thetford?Bury/Haverhill 

Salary: £29,000 (overtime, company van, fuel card) 

Our client a large local social housing contractor providing maintenance services to 1000s of properties across the Eastern region is recruiting for a painter and decorator to work on a domestic maintenance social housing contract assisting in the reactive repairs and void operations in properties covering Cambridhe/Newmarket/Bury/Thetford/ Haverhill and the surrounding areas. 

This is a mobile engineer role covering domestic maintenance works.
 
The successful individual will hold a minimum of either full trade apprenticeship or NVQ Level 2 or be time-served in a painter role covering works in your designated area. 

Key Duties and Responsibilities:

• Management of day to day jobs allocated by a central team.
• Updating PDA devices with key information and work schedules.
• To ensure all assigned tasks are carried out in a safe and efficient standard.
• Promoting the client’s corporate image and excellent service standard on every resident visit.
• Actively deal with tenant issues and complaints in a positive and effective manner.
• Making decisions upon specialist experience and knowledge.
• Ensuring compliance at all times with necessary regulations, standards, and legal responsibilities of repair work and contractor compliance.
• Managing van stock effectively

The suitable candidate must have an understanding and ability to show excellent customer service skills when liaising with tenants within the occupied properties.

Skills:

        • Ability to work diligently, as part of a team

        • Ability to make decisions and confident at problem solving

        • Good understanding and knowledge of basic Health and Safety

        • Numeracy skills

        • Knowledge of Tablets

Certificates and Qualifications

• Trade City & Guilds/ NVQ qualification.
• Asbestos Awareness Training / Removal (ARC can provide free online training for this)
• Full UK driving license
• Working hours will be Monday to Friday 08:00am to 17:00pm with 30 minutes lunch. 

The pay rate is based on a self-employed basis. PAYE is available and the rate will be dependent on the preferred method of payment.

Immediate start available for the right candidate. The interview may also include a trade test to assess suitability for the role. 

The role is offered on a temp-perm basis with the potential to lead to a full time position with the company after 13 weeks as long as performance and standards are met. 

A van, fuel card and uniform will be issued with this role.  Overtime available.

BENEFITS OF WORKING FOR ARC

• Working with one of East Anglia’s leading recruitment agencies with 16 years within the marketplace who recruit for many of the region’s leading companies.
• In a recent survey 96% of our clients stated ARC are their preferred agency labour supplier.
• Paid annual leave pro-rata for PAYE (inclusive of statutory holiday)
• Weekly pay – with a 1 hour pay resolution guarantee.
• Pension contribution (after 3 months continuous service).
• On-going assignments
• Free access to our HealthAssured scheme for you and your family.
• Access to Free online training.

If you wish to apply for this or other roles advertised by ARC please apply via the link or click on our company name and see all jobs advertised. Alternatively please call Karina on 01603 984879 for more information.

Our client, a large family owned business who have been delivering high quality services to clients in the social housing and local authority sector for 50 years are seeking a painter / decorator to join their maintenance team on an ongoing basis.

The work will be in Cambridgshire and the surrounding areas. Working hours are 08.00 – 17.00 Monday to Friday with 30min lunch break.

The role

The role will involve working in void and occupied domestic properties mainly in and around the Cambridgeshire area. This will be painting and decorating kitchens, bathrooms and interiors. While at the same time offering a high standard of customer service.

Role requirements

In order to be considered for the role you must have good skills in a variety of trades such as general painting, decorating mainly kitchen and bathroom areas.

– Asbestos Awareness & Manual Handling Certificates (we can provide access to free online courses)

– Minimum of 2 years professional painting experience       

– Have own tools (brushes & whites) and transport

– Experience of facilities or housing maintenance

– Preferably have experience of working in social housing or tenanted properties.

Both self-employed and PAYE options are available.

In return the client can offer competitive pay rates, paid mileage or a company vehicle as well as ongoing work.

This position is temp-perm. Longer hours available depending on demand.

BENEFITS OF WORKING FOR ARC

• Working with one of East Anglia/South leading Recruitment agencies with 16 years within the marketplace who recruit for many of the region’s leading companies.
• In a recent survey 96% of our clients stated ARC are their preferred agency labour supplier.
• Paid annual leave pro-rata for PAYE (inclusive of statutory holiday)
• Weekly pay – with a 1 hour pay resolution guarantee.
• Pension contribution (after 3 months continuous service).
• On-going assignments
• Free access to our HealthAssured scheme for you and your family.
• Access to Free online training.

If you wish to apply for this or other roles advertised by ARC please apply via the link or click on our company name and see all jobs advertised.

Job Type: Full-time

Salary: 27,511.22 -29,000.00 p/annum

COVID-19 precautions

• Remote interview process
• Social distancing guidelines in place
• Sanitisation, disinfection or cleaning procedures in place