The Role:                   Plasterer / Multi 

Location:                   Grantham, Lincolnshire       

Job Type:                   Full-time, Temp to Perm Role

Hours of Work:          8am – 5pm. 30 minutes lunch. 

Salary:                       £32,000 per annum + van + fuel card 

Our client, a property maintenance company are looking for an experienced Plasterer to carry out void and reactive works in and around the Grantham/Lincolnshire area, assisting with all trade related tasks and ensuring that all properties are repaired, adapted and refurbished to a high standard.

Responsibilities:

• Responsible for the effective delivery of plastering and repair including preparation of walls for impending damp injection works, full plaster works, patch repairs, skimming, coving, bonding, artexing, overboarding, rendering, basic painting and decorating, and basic carpentry, within the void, responsive and planned repair service, using the required tools
• To assess and carry out accurate planned repairs efficiently and effectively maintaining our company
• You will ensure that the work is undertaken in a timely manner, whilst maintaining a high standard of workmanship.
• You will manage customer enquiries, responding in a professional manner coordinating with our Operations Centre.
• To undertake any other duties as required by the Group from time to time, if these duties are of a greater level of responsibility or skill that those required in the post, then full training and appropriate supervision will be provided.
• Work on own initiative to ensure that all repairs are carried out efficiently to ensure the right level of customer satisfaction is achieved.
• Take responsibility for all transport, equipment or mobile phone devices issued and ensure that they are kept in excellent condition and secure at all times.
• Take personal responsibility for own Health, Safety and Welfare and that of colleagues in the workplace.
• Take personal responsibility for seeking value for money opportunities to get service right first time.
• Understand and use measures to enable continuous improvement.
• Take personal responsibility for the understanding and application by the team and individuals and striving for continuous improvement.
• Ensure that It Security and Data Protection Legislation is adhered to at all times.

Experience:

• A good knowledge of the general building and construction industry (essential)
• Experience of other trades including painting and tiling would be advantageous
• Good understanding and knowledge of basic Health and Safety (essential)
• Experience in ordering and collecting materials and/or plant hire (desirable)
• Experience of property maintenance (desirable)
• Experience of working within the Social Housing sector (desirable)

Qualifications:

• Minimum of either full trade Apprenticeship or NVQ Level 2 within a relevant trade OR a proven track record to reflect appropriate trade experience with plastering
• Full UK Driving Licence

Immediate start available for the right candidate.

The role is offered on a temp-perm basis with the potential to lead to a full-time position with the company after 13 weeks as long as performance and standards are met.

If you wish to apply for this role or need more details, please apply via the link and we will call you as soon as possible if your CV is successful. 

Job Description

Our clinet is a Main Contractor and specializes in the following capacities: all forms of roofing, External and Internal Refurbishment and Responsive Repairs. The Company has always worked in the commercial and industrial markets undertaking work on housing, schools, hospitals, walkways and has built up a sound reputation working for Registered Social Housing providers and Local Authorities giving personal, friendly, professional advice.

The Company operates a proactive health & safety culture and undertakes extensive training in its workforce. We place great emphasis on quality and customer satisfaction and endeavor to maintain continuity and personal contact. Breyer Group is striving for the Investors in people standard.

The postholder will play a key role within a diverse and highly skilled team.

The role of the Resident Liaison officer will report directly to the Site Manager / Contracts Manager.

Description of Role

The RLO is required to fully liaise between the Client, Site Project Team & Residents verbally and in writing in order to progress required works with minimum disruption to residents while endeavoring to maintain steady workflow for Subcontractors. 

The RLO will be Site-based and may be required to fulfill duties concurrently on more than one Site as required.

Dependent upon experience, an RLO may be called to carry out additional duties from time to time when their junior colleagues may not.

Main Duties

1. Maintain confidentiality regarding client information at all times.
2. To operate within the equal opportunities policy framework and implement the policy within this area of work.
3. To ensure and maintain the Resident Liaison daily diary, record incidents and appointments.
4. Submission of weekly RLO Report to Site Manager / Contracts Manager.
5. Have an understanding of the works, programme and scope of works.
6. Provide information for site reports and updates for client and site management.
7. Prepare and distribute all communications to residents.
8. Establish a resident charter, maintain files, comments / query / complaints log etc.
9. Compile procedures and administration to complement your role.
10. Carry out pre- visit to each resident to explain the “type of works”, and method of “works”.
11.  Make arrangements to complete a condition survey, Household Profile and complete relevant administration.
12.  Issue four week letter or induction letter highlighting areas of insurance, scaffolding,   background to Breyer, contact details, site set up, start date etc.
13.  Keep residents informed of any changes, cancellations, progress.
14.  Carry out regular checks on residents throughout the day and at the end of each working day.
15.  Advise of any bookings and appointments, where access is denied liaise with client’s RLO or Housing Officer.
16.  End of day inspections, reconnection of services, ensuring Site Team provide services to be on at the end of each working day.
17.  Ensure that site management are immediately informed of any health and Safety issue.
18.  Be aware and sensitive to the special needs of residents who may be frail, elderly or mentally impaired.
19.  Residents are provided with dust sheets and expensive items are protected.
20.  Claims, compensation and complaints are dealt with within a timescale and with care.
21.  Be available for residents meetings, surgeries and meeting with client, as and when including Open / Fun days out and out of hour evening meetings.
22.  Site Meetings
23.  Housing officer, Estate Developments or Joint Management board Meetings etc.
24.  Be aware of public relations and refer issues to your Line Manager.
25.  Study and become familiar with RLO procedure manual.
26.  Attend compulsory Health & Safety training.
27.  Attend IT training where training has been identified by your Line Manager.
28.  Attend any other courses that your Line Manager has identified for you to enhance your training including Community Safety Advsior.

Person Specification (skills, qualification, experience, type)

1. Customer care background or sales background
2. Communication skills
3. Ability to work as a team
4. Computer literate in word / excel
5. Driving license required and use of a car

Desirable

1. Occupied refurbishment knowledge
2. Health & Safety knowledge

Job Role – Painter and Decorator

Location – Bury St Edmunds and surrounding areas

Pay Rate – £145.00 per day (must have own van)

Our client, a subcontractor who deliver high quality services to clients in the social housing and local authority sector are seeking a painter / decorator to join their maintenance team on an ongoing basis.

Working hours are 8-5pm Monday to Friday.

The role

The role will involve working in void and occupied domestic properties mainly in and around the Norwich area. This will be painting and decorating kitchens, bathrooms and interiors while at the same time offering a high standard of customer service.

Role requirements

In order to be considered for the role you must have good skills in a variety of trades such as general painting, decorating mainly kitchen and bathroom areas.

– Asbestos Awareness & Manual Handling Certificates (we can provide access to free online courses)

– Minimum of 2 years professional painting experience       

– Have own tools (brushes & whites) and transport

– Experience of facilities or housing maintenance

– Preferably have experience of working in social housing or tenanted properties.

– Full driving licence & van required. 

Both self-employed and PAYE options are available. In return the client can offer competitive pay rates, paid mileage as well as ongoing work.

This position is temp-perm.

Overtime and longer hours available depending on demand. 

BENEFITS OF WORKING FOR ARC

• Working with one of East Anglia/South leading Recruitment agencies with 16 years within the marketplace who recruit for many of the region’s leading companies.
• In a recent survey 96% of our clients stated ARC are their preferred agency labour supplier.
• Paid annual leave pro-rata for PAYE (inclusive of statutory holiday)
• Weekly pay – with a 1 hour pay resolution guarantee.
• Pension contribution (after 3 months continuous service).
• On-going assignments
• Free access to our HealthAssured scheme for you and your family.
• Access to Free online training.

If you wish to apply for this or other roles advertised by ARC please apply via the link or click on our company name and see all jobs advertised.

Location – South Norfolk – Diss, Attleborough, Wymondham, Hethersett

Job Title – Business Support Co-ordinator

Salary – £21,756 per annum

Location – Dereham, Norfolk

Our client a large reputable social housing contractor providing maintenance and repair services to thousands of properties across the East is seeking a Business Support Co-ordinator to join their team.

The role will primarily involve answering calls from tenants and live chat online and dealing with the enquiries accordingly. Applicants with strong experience in a customer services or call centre role would be welcomed. 

Main responsibilities of the role –

1. Receive works orders from customers via the telephone/email or any social platform (live chat/my account)
2. Identify repair works to be carried out against the scope of service.
3. Understanding priorities and diagnosis of jobs, to allow for efficiency.
4. Receive works orders from Repairs and Voids Managers in relation to void properties.
5. Enter and configure data using the software system and other company standard software packages including responsive and voids works
6. Confidence to respectfully challenge as appropriate to effectively carry out your role
7. Refer immediately upwards any item that cannot be completed satisfactorily within your responsibility.
8. Work to the priorities, deadlines and performance targets set by management; personally contribute to the achievement of the high-performance levels set
9. Promote in a professional and positive way the role of the Operations Centre within the company as well as our role within the sector in which we operate; be committed to and assist in the achievement of the business plan and our objectives 
10. Any written work, phone call ha
11. Handling, clerical and administrative tasks related to the role
12. Any other tasks that are reasonable and appropriate to the role and to the work of the Operations Centre 
13. Take personal responsibility for own health, safety and welfare and that of colleagues in the workplace
14. Take personal responsibility for seeking value for money opportunities to get service right 
15. Understand and use measures to enable continuous improvement
16. To take personal responsibility for demonstrating the aims of the Group’s Equality and Diversity objectives
17. Adhere to I.T Security and Data Protection Legislation

Job description:          Project Manager (Property Strategy)

Reporting to:              Regeneration Director

Location:                     Norwich with regular travel across East Anglia 

Hours of Work:           8-5, Monday to Friday

Salary:                         £40,000 – £50,000 + van + fuel card 

Our client is currently looking for a Project Manager, they are a large local social housing contractor providing maintenance services to 1000s of properties across the East is looking for an experienced Project Manager to lead, manage and implement change projects that develop their long-term property strategy. You will be responsible for improving and evolving the way the company manage their portfolio, and will support the Group in creating and embracing longer-term portfolio investment plans, enhancing value for money and helping to create a portfolio of high quality homes and sustainable communities.

Key Responsibilities of a Project manager for Void Property’s :

• Working with the Asset Management team and wider stakeholders, identify opportunities for change and improvement with our portfolio investment.
• Develop and present business cases and project plans for change to the Asset Leadership Team and wider stakeholder groups, as required.
• Lead, manage and implement property projects/strategy that enhance our portfolio investment, coordinating and consulting with operational teams. Ultimately helping to deliver the Asset Management Plan by ensuring those projects are devised and delivered with safety, sustainability, affordability, and cost-effectiveness in mind.
• To prepare rigorous financial appraisals and monitor performance throughout the lifecycle of projects.
• To report on the progress and performance of projects comprehensively and accurately, pre and post implementation.
• Represent Asset Management internally, forming good working relationships with other key teams in the Group, and externally in appropriate forums, such as peer networks.
• To take personal responsibility for excellent customer service.
• Be aware of responsibilities in respect of data protection and other relevant legislation in the treatment of confidential and personal information.
• Take personal responsibility for seeking value for money opportunities to get service right first time.
• Understand and use measures to enable continuous improvement.
• Take personal responsibility for the understanding and application of the Flagship Way by the team and individuals and striving for continuous improvement.
• To actively support Flagship Group’s E, D & I policy to ensure that all customers/residents and colleagues within the Group are treated fairly, with dignity and respect.
• Ensure that It Security and Data Protection Legislation is always adhered to.

Experience of a Project manager for Void Property’s:

• Project Management (essential)
• Property Strategy (essential)
• Problem solving (desirable)
• Working in a team in a customer focussed environment (desirable)

Qualifications for a Project Manager:

• Relevant property, business or asset management qualification
• Educated to a GCSE standard or equivalent, including Grade C or above in English and Maths
• Full driving licence

Skills of a Project Manager:

• Demonstrate business acumen
• Takes responsibility to deliver projects on time, to high quality and to budget
• Able to convey one’s message clearly by adopting a range of styles, tools, and techniques appropriate to the audience and the nature of the information.
• Able to influence and persuade with compelling arguments for improved business performance.
• Able to see the wider picture, with demonstrable problem-solving skills.
• Constantly seeks to do things better. Is prepared to question the current way of doing things and takes managed risks in pursuit of excellence.
• Presents sound and well-reasoned arguments to convince others. Draws from a range of strategies to persuade people in a way that results in agreement or behaviour change.
• Works co-operatively with others, to be part of a team, as opposed to working separately or competitively.
• Is ready and able to take initiative, originate action and be responsible for the consequences of decisions.
• Competent in the use of Microsoft Office applications.

The role is offered on a temp-perm basis with the potential to lead to a full time position with the company after 13 weeks as long as performance and standards are met. 

If you wish to apply for this role, please contact the Maintenance Team in our Norwich office for more information.

Job Title: Domestic Electrician

Location: Norwich and surrounding area

Hourly Rate: £19.00 per hour (CIS self-employed) 

Our client is a newly created limited company wholly owned by local Council, responsible for delivering key environmental and building maintenance operations to the City of Norwich. We are passionate about the services we deliver and about supporting and developing our employees to be successful in their roles to achieve the best for our customers and the local community of Norwich.

We are looking for an Electrician who will carry out fault finding, diagnosis, appropriate repairs and new electrical installation work on local Council Properties. This is a varied role and the postholder will need to have the ability to adapt to different working conditions and be able to work individually or as part of a team.

The post holder will need to have City & Guilds Electrical Qualifications or an equivalent recognised apprenticeship, City & Guilds 2382 18^th Edition wiring regulations, a full UK Driving License and willing to be clean shaven, if applicable, for the role.

The role will require the post holder to interpret electrical schematic diagrams, reports and drawings therefore extensive experience in a domestic or electrical trade will be beneficial. Alongside this it is essential that records are up to date and accurate to ensure that we are providing the best possible service and making informed decision based on the relevant information so analytical and report writing skills will be needed for this role.

Working hours are 39 hours per week, Monday to Friday 8am – 5pm, 4pm finish Friday.

You will be working in a friendly, inclusive environment where people understand the value of their contribution and are encouraged to recognize a job well done. You will be part of an open, engaged culture where everyone has a voice and the opportunity to get involved, as well as make a real difference. 

If you would like to apply for this or any other of our roles please apply via the link or call the ARC Maintenance team in our Norwich Office. 

Vacancy Summary

Job Title: Bid Coordinator
Job Type: Construction
Location:  Norwich
Start Date: ASAP
Salary: £27k – £28K

Company, Project & benefits of Bid Coordinator: 

We have an exciting opportunity for a Bid Coordinator to join a fantastic growing company on the outskirts of Norwich. As Bid Coordinator, you will report to the Bid Manager, and support the small yet collaborative bid team, to ensure accurate administration and reporting functions. You will support the team across the whole bid process, with particular interest to compliance and regulations, communication to internal team and stakeholders, as well as seamless coordination throughout. This is an opportunity that will allow you to take real ownership of your work.

Duties & Responsibilities of Bid Coordinator: 

• Support throughout the bid process, owning company profiles
• Own procurement portals with regards to contract notices, bid submission and award
• Provide administrative support, including updating records and information to produce reports
• Assist with bids, including minute taking, creation of bid plans and schedules, and distributing updates
• Be point of contact for customers, suppliers, and internally across departments

Experience & Skills of Bid Coordinator: 

• Proven track record in a bid/project coordination/administration role, ideally within the public sector
• Experience within IT or telecoms industry is advantageous, or a tangible interest in technology
• Excellent time management and organisational skills, able to manage simultaneous work projects
• High level of communication, able to collaborate/liaise with people across all levels of business
• Detail orientated and diligent, high attention to detail
• Intermediate IT skills, including Microsoft outlook, excel, word and CRM experience

BENEFITS OF WORKING FOR ARC

• Working with one of East Anglia’s leading Recruitment agencies with 16 years within the marketplace, recruiting for many of the region’s leading companies.
• In a recent survey 96% of our clients stated ARC are their preferred agency labour supplier.
• Paid annual leave pro-rata for PAYE (inclusive of statutory holiday)
• Weekly pay – with a 1 hour pay resolution guarantee.
• Pension contribution (after 3 months continuous service).
• On-going assignments.
• Free access to our Health Assured scheme for you and your family.
• Access to FREE online training.

Application Process: We are working with our client on an exclusive basis and are committed to submitting suitable candidates for this Bid Coordinator Vacancy, so please apply to the advert, or If you would like a bit more information on this position ofBid Coordinator please call our Norwich Branch ARC Group, or any other vacancy, please email your current CV through. This will be reviewed and a member of the Team will be in contact.